Talk to the team
Discord is the fastest way to reach staff — most tickets get an answer inside twenty minutes. Prefer email? That works too, just give us a day or two.
Discord support
Open a ticket in #support — median staff response is 20 minutes, around the clock across three time zones.
Best for billing, ban appeals and anything that needs a paper trail. Expect a reply within 24–48 hours.
Report a cheater
Aimbot, ESP, scripts or evasion — file a report and two humans review the evidence within 24 hours.
Staff applications
Applications open at the start of each season. Grab the applicant role in Discord to get pinged when they do.
Partnerships & creators
Streaming Nytrex, running events or building content? Media kit available on request — tell us what you make.
Bug reports
Broken plugin, dodgy monument or a site glitch? Drop it in #bug-reports with repro steps and we squash it.
Small team, three time zones. Wipe-day queues run long — tickets are answered oldest-first, so one message is faster than five.